Please continue to check the website for updates and customer information.
Our Consulates and Honorary Consulates are unable to assist with any passport, nationality or visa enquiries.
If you are unable to find the information you need on our website you may wish to contact our commercial information partner through the following numbers:
British Passports and nationality matters
1 900 528-7277 (Premium rate $ 2.90 CAD /minute)
1 800 809-3777 (credit card rate $ 2.60 USD /minute)
Calling from the UK? Please call 0906 664 1717 (£1.50/minute)
Visas and immigration matters
Free email enquiries can be submitted at www.visainfoservices.com
1 900 528-5280 ($3.20 CAD/per minute plus tax, billed to you through your telephone company).
1 514-667-3698 (Flat rate of $12.00 USD regardless of length of call, billed to Visa/ Mastercard).
Thank you.
Making inquiries into current Canada-UK cross-passport rules recently, I discovered things have changed. It now appears, Canada is happy allowing the newly created 'North America Passport Production Centre' located in Washington, D.C., U.S.A. handle the case.
